Pricing
A good assistant on the shop floor costs ₹20,000 a month, works one shift, and can look after one shopper at a time.
Twelve months, for a little under the price of ten.
Counter
A small shop, finding its feet online.
$35
$29
a month, billed once a year
- 500 shopper conversations a month
- Catalogues up to 2,500 products
- One store
- More conversations at $20 for 500
30-day money-back guarantee
If it is not earning its keep in the first month, say so and we refund it. No forms, no conditions.
Boutique
One store, steady footfall, wedding season at full tilt.
$119
$99
a month, billed once a year
- 3,000 shopper conversations a month
- Catalogues up to 10,000 products
- One store
- More conversations at $20 for 500
House
A shop floor busy the year round, or more than one of them.
$239
$199
a month, billed once a year
- 6,000 shopper conversations a month
- Catalogues up to 100,000 products
- Up to three stores
- More conversations at $20 for 500
- The demand report in full, with seasons, movement and exports
Enterprise
Several stores, or a catalogue that turns over every season.
Let's talk
- Conversations by agreement
- Catalogue size by agreement
- As many stores as you run
- A named person to call
In every plan, including the $29 one.
Nothing here is held back for a larger plan. The plans differ in how many shoppers your assistant talks to, how large a catalogue it reads, and how many stores you run.
- Answers in every language your shoppers write in
- Order tracking, returns and cancellations
- Recommendations, and help putting a look together
- Your FAQs, your policies, your own knowledge of the trade
- Every conversation followed through to add to cart and checkout
- One assistant, every placement, every channel, one price
- The weekly demand report, and two years of it to look back on
- Support around the clock
- Set up with you, personally
No long contract
Cancel any time
Works with your existing Shopify theme
Setup is done with you, personally.
Questions merchants ask.
What counts as one conversation?
One shopper, one conversation, however many messages she sends and however long she takes over it. It stays the same conversation until she starts a new one herself. Nothing expires it, so a shopper who picks up where she left off next week is not counted twice. And if the assistant never answered her, it never counted at all.
What happens if I go over?
Nothing switches off and nobody is turned away. More conversations are $20 for 500, the same rate on every plan, and we tell you well before you get there.
What does the yearly price come to?
Counter is $348 for the year, Boutique $1,188, House $2,388. That is a little better than two months free on each. Billed monthly instead, the same plans are $35, $119 and $239, and you can stop whenever you like.
How long does setup take?
A few hours, if you are on Shopify. We read your catalogue, work out how to talk about it, and it is answering shoppers the same day. A custom-built store, or a catalogue with very little in it to read, takes longer, and we tell you what we are looking at before you commit to anything.
Does it work with my theme?
Yes. It is a small snippet that sits on top of your storefront, so your theme is untouched. We install it with you and check it on mobile before it goes live.
What if my product titles and descriptions are messy?
Most catalogues are. We sort it out during setup, which is exactly why setup is done with you rather than handed to you as a checklist. You do not need to rewrite anything first.
Can I switch it off?
Yes, from your dashboard, and it takes effect straight away. Your storefront carries on as though it was never there.
What does it do when it cannot find anything suitable?
It says so plainly rather than showing something that nearly fits, and it offers to take her details for when the right piece arrives. Then it records what she wanted, which is how the weekly demand report gets written.
Put it on your store.
Connect Shopify and it is answering your shoppers a few hours later.
See it working